Frequently Asked Questions For Yugo Eugene
Does your property have on-site maintenance?
An item in a resident's unit needs repair. How do they get help?
Go to the resident online portal and fill out a service request. In case of emergency call the leasing office during business hours or maintenance on-call line after hours.
What happens if a resident is locked out of their apartment?
Call maintenance on-call line for lockout.
What maintenance is a resident responsible for? (i.e. changing fire alarm battery/changing lightbulbs/etc.)
Assessing and repair of all maintenance issues, resident service requests, trash take out, on-site cleaning etc contacting vendors when necessary for repair
How long does it take for maintenance to respond?
Maintenance always responds within 24 hours of the request.
Does your property offer on-site parking?
Is your property pet-friendly?
Do you offer furnished units?
Yes. Common area furnished. Bedroom furniture is available for $30 per month.
Is your property parking free or paid?
Paid. Parking $85 per month single, $50 tandem spots.
What are my options for paying my rent?
Check, cashiers check, money order, or online through the resident portal.
Which utilities are included in my rent?
Internet/cable, water, sewage & garbage.
Am I required to purchase renter's insurance?
How long does it take for an application to be approved?
Within 48 hours.
Is your property smoke-friendly?
Yes, but only in designated smoking areas.